When looking at aging reports or the resident's "account overview", a credit and debit may be visible on two different months or invoices. This is typical due to one of the following reasons:
- An invoice was paid in full and an adjustment to DECREASE the charges was later applied
- An invoice was billed and later adjustments were applied to decrease the invoice and left a credit on the account.
While the balance on the statement and aging are accurate, many people like to "clean up" the account overview/aging.