The ResiDex (Hosted) Snap Messages feature is a great tool for improving communication between staff. RTasks offers snap messaging capabilities as well. The two systems are completely synced; messages composed and reviewed in desktop Residex appear in RTasks and vice versa.
RTasks will allow a staff member to read and reply to messages they have received. They will have an alert upon login of new messages. If they would like to pause the alert, they can use the "snooze" option. This will turn off the alert temporarily.