Billing Process

Billing Process

Steps of the billing process will take place throughout the month so that the day billing is processed things should move along efficiently.  We will step through the billing process pointing out items that can be done daily/weekly to streamline your billing process. 

Enter Manual Charges

ResiDex offers several ways to generate a charge for an individual.  When billing, you may have automatically created line items as well as manually-entered items. You may need to manually enter a charge for a new move-in or to charge for items not related to service packages or services. 

A few commonly entered manual charges include:

  • Utility Fees
  • Beauty Shop fees
  • Replacement key charge
  • Guest Meals

Because manual charges are DIRECTLY entered on the resident "charges" screen, they are not affected by use of the "create" or "recreate" invoice lines option. You will manually enter these charges and, if needed, manually delete them.

Resident Charges

RTasks allows a user with Billing (Role 4) to see charges invoiced to an individual resident directly from their profile screen.  From this screen you can also:

  • Add charges for the current month
  • Delete charges that are populated but not posted
  • View details about the charges