Faxing

E-Faxing: Receiving Faxes

Faxing has important place in the workflow of coordinating effective healthcare for individuals across multiple unrelated healthcare providers.  
RTasks E-faxing (sometimes also called "digital faxing" or "virtual faxing") exists to help streamline your communications workflow, making dealing with faxes a lot easier and more efficient, and to help you reduce reliance on paper documents.

RTasks E-Faxing: 

  • Allows other entities to fax digital files directly into RTasks rather than printing from a physical fax machine or downloading/uploading/transfering documents from another electronic fax system
  • Scanned and other digital documents can be faxed directly by being uploaded into RTasks without printing them first and then sending them through a fax machine
  • Authorized users can view incoming e-faxes and send outgoing e-faxes from wherever they are from any device. For instance, an on-call nurse can review received faxes right from their smartphone from home
  • Integration with other RTasks features allows you to do double duty: RTasks reports can be faxed directly from RTasks without being printed/downloaded, even without being previewed if you want.This significantly reduces the number of steps it takes an RTasks user to communicate external care providers. You can also send a fax AND add a document to a resident's record / staff member's record all at once.
  • Maintain a searchable historical record of incoming and outgoing faxes
  • Easily Resend faxes if needed.

 

E-Faxing: Sending Faxes

Faxing has important place in the workflow of coordinating effective healthcare for individuals across multiple unrelated healthcare providers.  
RTasks E-faxing (sometimes also called "digital faxing" or "virtual faxing") exists to help streamline your communications workflow, making dealing with faxes a lot easier and more efficient, and to help you reduce reliance on paper documents.

RTasks E-Faxing: 

  • Allows other entities to fax digital files directly into RTasks rather than printing from a physical fax machine or downloading/uploading/transfering documents from another electronic fax system
  • Scanned and other digital documents can be faxed directly by being uploaded into RTasks without printing them first and then sending them through a fax machine
  • Authorized users can view incoming e-faxes and send outgoing e-faxes from wherever they are from any device. For instance, an on-call nurse can review received faxes right from their smartphone from home
  • Integration with other RTasks features allows you to do double duty: RTasks reports can be faxed directly from RTasks without being printed/downloaded, even without being previewed if you want.This significantly reduces the number of steps it takes an RTasks user to communicate external care providers. You can also send a fax AND add a document to a resident's record / staff member's record all at once.
  • Maintain a searchable historical record of incoming and outgoing faxes
  • Easily Resend faxes if needed.

 

E-Fax Setup

Before you can fax to or from RTasks or ResiDex, you must activate the faxing option and sign up for a fax number.  You will need to contact ResiDex Support to sign up for faxing and/or turn on the feature.  Once it is licensed, our staff can turn on the Campus Configuration option: Faxing.