Residents who are hospitalized or leaving the facility overnight (or longer) may have their status changed from 'active' to 'hold'. Doing so will prevent most services for a resident from appearing on service schedules and allows users to keep an accurate resident census. A resident should not be placed on hold until they have actually left the building for this same reason- it puts their services / cares on hold (so they are not visible from the Today screen in RTasks). The resident should be made "active" again on return to the facility so medications and services can once again populate.
When a Resident’s Care Status is set to hold, it affects certain reports and features such as:
- Daily Assignments
- Census reports
- Client Status reports
- E-Charting of medications and services
Users must have Roles 11 (Manager) or 13 (Supervisor) to put a resident on hold or bring them back, ensuring the supervisor is aware that the resident is back under their care. There is a campus configuration option that allows direct care staff to perform this function (typically seen in some group homes settings). Contact ResiDex Support staff if you need this setting.