Reporting & E-Fax

E-Fax Setup

Before you can fax to or from RTasks or ResiDex, you must activate the faxing option and sign up for a fax number.  You will need to contact ResiDex Support to sign up for faxing and/or turn on the feature.  Once it is licensed, our staff can turn on the Campus Configuration option: Faxing.

Report Visibility and Access

RTasks report visibility--the ability to control what provider types can view each report-- is customizable per database.  In addition, users with Role 13 (Supervisor) can be set to view ALL possible reports available, then serve as the gatekeeper in making reports available to other staff.

Contact Residex Support Staff to turn on the configuration granting Supervisors access to all reports.  

RTasks Quick Reports

"Quick Reports" are customized reports that allow a user to select specific criteria and filters to create the report they need.  They can be generated in PDF or Excel format.  If the data is copied and paste it to a local spreadsheet, you can use that spreadsheet's additional formatting tools to remove and reorganize the information.