Guide to Provider Types & Roles

Privacy rules require that facilities manage staff access to resident data on a need-to-know basis.  RTasks offers several ways that staff access and data entry capabilities can be managed or controlled.  Provider Types, Staff Roles, and certain database configurations all can play a part in meeting this requirement.

Restrict Access by IP Address is a website on the internet, meaning it can be accessed from anywhere there is an internet connection.  You may want to restrict access to RTasks for some of your staff unless they are actually in your building(s); this can be achieved with our IP Address Restriction controls.

This feature allows you to allow some individual users (such as on-call nurses or administrators) to log in from anywhere, and restrict others (HHAs, CNAs, housekeeping, etc) so they can only log in from your pre-authorized network. 

To use this feature, your building must have a Static IP address from your Internet Service Provider (Comcast, CenturyLink, etc). 

If you do not have a Static IP address, your IP Address will change unpredictably (IP addresses used by cell phones on cellular data plans will change very rapidly and frequently) locking your staff out in the process, which is very disruptive. 

Staff the 'Manager' or 'Supervisor' permissions can manage this setting.