Security

Restrict Access by IP Address

RTasks.net is a web-based application, so can be accessed anywhere there is access to the internet.

For HIPAA compliance, it's important to restrict access to RTasks for some users so they may only access RTasks from pre-authorized locations (e.g. the facility). This can be achieved with our IP Address Restriction controls.

This feature allows you to allow some individual users (such as on-call nurses or administrators) to log in from anywhere, and restrict others (HHAs, CNAs, housekeeping, etc) so they can only log in from your pre-authorized network. 

To use this feature, your building must have a Static IP Address from your Internet Service Provider.

Staff with the Manager (Role 11) or Supervisor (Role 13) permissions can manage this setting.

Guide to Provider Types & Roles

Privacy rules require that facilities manage staff access to resident data on a need-to-know basis.  RTasks offers several ways that staff access and data entry capabilities can be managed or controlled.  Provider Types, Staff Roles, and certain database configurations all can play a part in meeting this requirement.