Editing a Staff Profile
Staff profile details can be edited in RTasks, including the staff name or username.
Navigate to People > Staff > Select the staff profile you wish to edit. Click on the blue button 'Update Profile' located beneath the staff picture; edit and save.
If the username was edited, navigate in the Staff Profile to Security > Login and Access.
Click to remove access to RTasks, then to add access again. This will reset the username and create a temporary password for that employee. Have the employee log in using the updated username and temporarly password. They will be asked to create their own unique password once again.