Incident Configuration Options

Incident reports in RTasks can be customized to meet your needs.  Not only can incidents types and the specific question and response options be set, there are a number of additonal customization options available.

Contact ResiDex support staff for assistance in customizing your incidents.

Incident Configuration Options

  1. Hours allowed for staff to edit an Incident--will determine the length of time the staff member making the initial report of an incident can go back in and edit the details.
  2. Require Clinical Review of Incidents--will turn on the Clinical Review button so the nurse or supervisor can do a Clinical or Supervisory Review of the Incident (review the initial incident, then proceed to  answer supervisory questions relating to that incident).
  3. Staff Acknowledges Incident after Review--turning this configuration to YES will allow a notification to be sent electronically to any staff member identified as being responsible for the incident. ResiDex support staff will assist in setting this up.
  4. Allow limited edits to Incidents (to role 19)--this will immediately "lock" an Incident (make it read only) after the initial entry. The only users who will be able to view or edit the Incident are those with role 19.
  5. Body Diagrams and Vitals--body diagrams and vitals can be added to any incident type - and set as either optional or required.