Internet Speed Test
If you have ResiDex hosting, and ResiDex appears to be running extremely slow, appears to be unresponsive, "crashed" or "frozen", you may actually be having a problem with your internet connection.
A good first step in resolving this is to do an internet speed test, which measures how strong / fast your internet connection actually is.
Testing Internet Connection Speed
- Click here to open a speed-testing tool, or try this alternative option https://www.speedtest.net/
- Click the "Click to Start" Button
- Look at your score:
If your "Download" speed is less than 12 MBPS, your internet connection speed is slower than our recommended lowest speed. ResiDex is usable at speeds under 12 MPBS, but you will not not get an ideal experience using it.
If your "Download" is slower than 1500 KBPS (1.5 MBPS), you're internet connection is extremely slow and slower than the required speed to use ResiDex Hosting. This can be fixed by discussing problems with your service with your ISP, or by signing up for a faster internet service plan.