Internet Speed Test

If you have ResiDex hosting, and ResiDex appears to be running extremely slow, appears to be unresponsive, "crashed" or "frozen", you may actually be having a problem with your internet connection.

A good first step in resolving this is to do an internet speed test, which measures how strong / fast your internet connection actually is.

Testing Internet Connection Speed

If your "Download" speed is less than 12 MBPS, your internet connection speed is slower than our recommended lowest speed. ResiDex is usable at speeds under 12 MPBS, but you will not get an ideal experience using it. 

If your "Download" is slower than 1500 KBPS (1.5 MBPS), you're internet connection is extremely slow and slower than the required speed to use ResiDex Hosting. This can be fixed by discussing problems with your service with your ISP, or by signing up for a faster internet service plan.