Restrict Access by IP Address is a website application, accessible on the public internet, meaning it can be accessed from anywhere with is an internet connection.  

Some organizations find it useful to restrict access to RTasks for their users such that they may only access RTasks from pre-authorized locations. This can be achieved with our IP Address Restriction controls.

This feature allows you to allow some individual users (such as on-call nurses or administrators) to log in from anywhere, and restrict others (HHAs, CNAs, housekeeping, etc) so they can only log in from your pre-authorized network. 

To use this feature, your building must have a Static IP Address from your Internet Service Provider.

Staff the 'Manager' or 'Supervisor' permissions can manage this setting.

RTasks Manage IP Addresses

From the user menu, select Settings

Select Manage IP addresses.




The screen will display your current IP address and report if it is part of the "whitelist" to allow staff to access RTasks through.

Below, it will display a whitelist of IP Addresses that have been pre-authorized. 

Click Add my current location to allow staff to access RTasks through your current IP Address

- OR -

Type in an IP address in the blank field and press Add

When finished, press Done


Remove an IP Address

From the Manage IP addresses screen, select the "Remove" button next to the IP Address you wish to remove.

Manage Staff Access:

This can be managed under the Staff Profile > Security screen's Login & Access section, as well as the 'Settings' screen


  • From the user menu, select Settings
  • Select Manage Staff Access





Toggle the check box on/off to specify if the staff is/is not limited by IP address 

When finished, press Done