Tracking services are specialized, customizable services that can be used a number of different ways. The user can create specific questions and response options for staff to answer for a single service in order that this additonal information can be more effecively monitored or 'tracked'. Examples of Tracking Services might include Goal Services and documentation of progress toward a specific goal (as in a group home setting) OR documentation of additional details regarding, for instance, bowel management.
In order to set up tracking services in your database, contact Residex support staff for assistance.
Entering a Tracking Service
Tracking services are added to the resident Service Plan as other services are added. Service detail should describe the details to be tracked.
Staff Documentation of a Tracking Service:
In RTasks, the tracking services will appear on the Today screen, along with other services, chores, and tasks. Click on the tracking service and use the drop down list to select the correct response
Because the amount of detail provided in a tracking service, regular Service Recap reports will not pull all the details.
RTasks reports such as "Tracking Charts" and "Tracking Chart Totals" will display details of tracking service responses over time.