Unpost One Invoice

If billing changes need to be made after posting but before mailing out a statement, you have several options

  1. Enter an adjustment and print a memo statement (If using Accounts Receivable)
  2. Unpost a statement, make changes and then post the statement again

 

Unpost one invoice:

  • Go to Billing > Continue (Month) Billing
  • If invoices are already posted - click Unpost by the invoice you want to edit

Make Changes to the Unposted Invoice:

Re-post One Invoice

  • Return to Billing > Continue (Month) Billing
  • Click: Post

  • Once the invoice is posted, you may reprint the statement