Service Entry

Service Overview

Resident services assigned to providers are the very core of caregiving. In ResiDex, services  scheduled for a specified time and specified provider can can contain all the details needed to ensure the needs of the resident are being met.

Entering Resident services in ResiDex allows users to create an electronic record of all services provided.  ResiDex E-charting tools (RTasks) makes recapping those services quick and easy.  From services entered,  ResiDex will automatically generate service schedules, Daily Assignment sheets, Service charts, numerous reports, and populate billing details.

Services: History

ResiDex offers users a view of the history of each assigned service.  This can be helpful in understanding, for instance, when a service was initiated and each time the service was updated or changed.

Service Entry: Basic

Services are those assigned tasks that caregivers perform for residents. In ResiDex, services are scheduled for a specified time and provider. We have several ways to enter services.

Services: "Plan"

Assigning services such as bathing or laundry can pose challenges.  What days of the week might be best--based upon other bathing or laundry services scheduled campus-wide?  What provider might have time on any given day?  The Residex "Plan" feature allows easy access to campus-wide assignments that makes balancing workloads that much easier!

Service Entry: Mass Add

If you need to enter many services for a resident all at the same time (for instance, when entering a new resident's service plan for the first time), Mass Service Entry will allow you to do so quickly and efficiently.

Note: The list of available services  pulls from the "Global Service List" in each database.  You may edit the Global Service List, but we recommend  so with doing so with caution; editing the name of a service that is in use will change the service name for all campuses using that service in the shared database.

Service Entry: Sets

Service entry using "Service Sets" is a way to add a group of pre-selected services to a resident all at one time.  Unlike the Service Entry - Mass Add option, the services that are added will be:

  • Assigned to the same provider
  • Scheduled for the same time
  • Scheduled for the same day(s)

While it is not as flexible as the Mass Entry, it is very helpful when scheduling, for instance, a group of vital sign services. Before using the Service Set option, you may wish to setup or review the setup for your service sets.

Service Entry: Group

Entering services for a new resident can be time consuming, so ResiDex offers multiple ways to mass enter information.  We can use the mass add or the service set options on an individual resident's service screen, but we also have a feature that allows you to add and schedule a specific service for multiple residents.  

Copy with Time Set

Safety checks, toileting, and resident repositioning are all examples of services that often need to be scheduled every "X" hours.  We have developed a way to easily add these services for a resident.

When adding the services that repeat all night and all day - you would first schedule the service for the earliest time AFTER midnight.  

Copy X Times Per Day

Blood glucose monitoring, escorts and meal trays are all examples of services that often need to be performed multiple times on a given day.  Unlike the copy - create time set option that will allow you to specify how many hours apart each service is scheduled; the "copy x times per day option" will allow you to enter multiple service lines that you will then schedule and assign.